Maintenance provided by A.N.S. is known for its quality and reactivity. Indeed, it is really inconvenient to wait for ages when your IT infrastructure is down. The situation can affect strongly your business and make you loose money. Therefore, a clear and solid IT maintenance contract is necessary in order to prevent any risks. For all your hardware maintained by A.N.S. in Belgium, France or Luxembourg, your replacement parts are kept available in our warehouse. Therefore, we can get you up and running again as specified in our agreements. That way, you know our team will be there in every situations, making your business safe.
We offer contracts based on a Service Level Agreement (SLA). In other words, we define together the level of service and the objectives you absolutely need. In addition, we intervene within 4 hours to Next Business day, both on and off site. And don’t worry, if something happens during non-working hours, we also help you at night or during the weekend. Our certified technicians will provide you with the best support. To clarify, you get the human and technical resources where and when you need it.
Sometimes it happens that the manufacturer no longer supports your equipment because of, for example, the EOS,EOL or Ldos (End of Sale, End of Life, Last Date of Support). In these cases, we will offer you a maintenance agreement that fully guarantees the correct functioning of your chosen IT solution.
Don't let yourself be taken hostage by manufacturers who want to force you to change technology even if there is no need and you do not possess the necessary resources. Once again, it’s all about saving money !